Meet the Team

Picture of Stephanie Bowers | Registered Manager

Stephanie Bowers | Registered Manager

Hi, my name is Steph. I am the Registered Manager at Craven Nursing Home.

I have worked here for over 20 years, starting as a Care Assistant in 2002. I have been a Registered General Nurse now for over 15 years. I was Clinical Lead on nights for a year before being promoted to Deputy Manager in January 2020.

My passion has always been Palliative/End of Life Care, being able to deliver Person-Centred Care, in a respectful and dignified way to our residents and giving support to our relatives.

I enjoy delivering the very best care to our residents with kindness, dignity, and compassion. We have very experienced and caring members of staff at Craven, and I am proud to be part of this fantastic team!

Picture of Carla Prowse | Deputy Manager

Carla Prowse | Deputy Manager

I always knew I wanted to be a nurse when I was a child, and from a young age, my passion allowed me to make this a reality.

Growing up in the East London Borough Hackney, with strong family values and a proud caring Mum, I always had a great desire to help and care for my community.

I started my career working in a Stroke Unit in London, progressing to become a Sister in a Trauma and Elective Orthopaedic Ward in Manchester. Here I was promoted to Ward Manager where I led a close-knit and effective team. I was proud to have championed many new initiatives, ultimately leading to us achieving and maintaining a Gold standard Ward Accreditation for several years running.

My husband and I decided to leave the rat race of the big city and move to the countryside where we could bring up our three-year-old son on a farm in Lothersdale and pursue our hobbies of gardening, veg growing and walking.

Picture of Ros Driver | Community Manager

Ros Driver | Community Manager

Hi, my name is Ros. I've worked at Craven Nursing Home for 8 years, with 44 years nursing experience.
I've always worked on our Swan unit, becoming Community Manager in July 2022.
I love working with our residents and my team, and I wouldn't work anywhere else!

Picture of Zoe Glennon | Community Manager

Zoe Glennon | Community Manager

My name is Zoe Glennon, and I am the Community Manager for Mallard.

I have worked at Craven Nursing Home for 8 years, and as a Unit Manager since August 2023.

I take great pride in my work, and my main priority is to make sure that our residents are well looked after.

When I am not at work, I am a wife and a busy mum of 3 children. I was originally from Manchester and moved to Yorkshire when I met my husband. I love living in Yorkshire and couldn’t imagine working and living anywhere else.

Picture of Tony Smith | Head Housekeeper

Tony Smith | Head Housekeeper

I’ve been working at Craven Nursing Home for 15 years, previously working at a private hospital as hospital services manager. Having found my passion for care, I moved into housekeeping 7 years ago.

Picture of Nadine Wheeler | Head of Activities

Nadine Wheeler | Head of Activities

I have worked as a teacher for the last 14 years in my home country, South Africa and in Turkey. My teaching career gave me the opportunity to work with many different people of various ages and backgrounds. Working with people has always been my passion and being able to provide a meaningful service is what fuels my enthusiasm for my work.

As we moved to the UK in October 2022, I have had the opportunity to extend my knowledge and skills in new areas of work. Working at Craven has allowed me to apply my teaching experience in a different way when planning and facilitating activities for all the residents.

Picture of Lauren Aldemita | Community Manager

Lauren Aldemita | Community Manager

Hello, I'm Lauren, one of the Registered General Nurses (RGN) at Craven Nursing Home. I arrived from the Philippines in 2021 and have been dedicated to working in care homes, having joined the Craven team in October 2022.

Back in my hometown, I had the privilege of caring for my grandparents, and this experience ignited my passion for nursing. Working at Craven always evokes fond memories of my grandparents, which fuels my commitment to providing the best care to our residents and being a valuable team member alongside my colleagues.

I find immense satisfaction in bringing smiles and positivity to our residents, contributing to the overall well-being of our home.

Picture of Mae Calunod | Nurse

Mae Calunod | Nurse

I arrived in UK in December 2021, passing my Qualification to be a UK Registered Nurse in May 2022, which I consider as the biggest achievement in my life.

Working as a Nurse in a Dementia Unit has always been challenging yet fulfilling. But making a difference in the lives of both our residents and their families is such a great honour for me to be part of.

In my spare time, I enjoy spending time with my two daughters, Ara and Aliah. We enjoy the outdoors, playing in the park and just spending quality time together.

Picture of Darren Bruce | Maintenance

Darren Bruce | Maintenance

Picture of Katie Williscroft | Activity Coordinator

Katie Williscroft | Activity Coordinator

Hi, my name is Katie Williscroft, I am one of the Activity Coordinators at Craven Nursing Home.

I started working in housekeeping at Craven in February 2023, transferring to activities in September of the same year.

I love working with and getting to know all the residents, the best part of my job is hearing all residents’ stories and making them smile.

I'm an outgoing and friendly person, who loves to make new memories with residents, making their stay with us fun and enjoyable.

Picture of Vicky Walker | Activity Driver

Vicky Walker | Activity Driver

Hello my name is Vicky. I joined the Spellman Care team in August 2023, following 9 years working as a Driver in Patient Transport, driving disabled school children to school and as a Taxi Driver. The best part has always been making my passengers smile and enjoy the ride!

Picture of Rachel | Receptionist

Rachel | Receptionist

I began working for Craven Nursing Home in October 2022. After being in the dental industry for 8 years I wanted a change of scenery, but still within the health sector.
I enjoy talking to people and making them to feel at home when they come through the door.

Picture of Oishen Quimsing | Senior Carer

Oishen Quimsing | Senior Carer

Hi, my name is Oishen.

I arrived in the UK from the Philippines and started work at Craven Nursing Home in January of 2023. I have a medical degree and background, with experience working with children as well as the elderly.

When it comes to people who need care and assistance, I am passionate and always strive to provide the best care possible. I believe that with my hard work, respect and patience, I can make a difference to others, especially to our residents.

With my smile and positive perspective in life, I like to spread my positivity, not just my to colleagues, but also to residents and their families.

Picture of Jennifer Gardener | Carer

Jennifer Gardener | Carer

Hi my name is Jennifer, I have worked in the dementia community at the Craven Nursing Home for the last 7 years.
I am very enthusiastic and passionate about my work here, and I feel that I can contribute a lot to the resident's daily lives.
I am a happy and jovial person who likes to make other people smile. I am a very outgoing person who always has a smile. My family is truly my greatest gift and love.

Picture of Margaret Chitura | Senior Night Carer

Margaret Chitura | Senior Night Carer

Hello, My name is Margaret Chitura.

I joined Craven Nursing Home in March 2023, after 2 years of working as a Health Care Assistant in Africa. I have a passion for adult care and believe that I can make a difference in residents' lives.

I always make sure that I put a smile on my face to spread positivity amongst residents, their families and my colleagues.

Meet the Team

Picture of Nichola Harrison | Registered Manager

Nichola Harrison | Registered Manager

Hi, my name is Nichola Harrison. I am the Registered Manager here at Ghyll Royd. I qualified as a General Nurse (RGN) in March 2011.

Prior to qualifying as a Nurse at The University of Bradford, I worked 10 years as a Senior Health Care Assistant in a health and social care environment (here at Ghyll Royd Care Home), caring for elderly people and people living with dementia. This role enabled me to gain valuable experience ensuring people I looked after received high standards of care which are vital to skills in nursing.

While working at Bradford Royal Infirmary, I gained experience in different wards and departments: Elderly Orthopaedic, Elderly medicine, Oncology, ENT (Ear, Nose and Throat), Ophthalmic, Vascular and Accident & Emergency.

I consistently demonstrate and deliver high standards of clinical care. I operate using a person-centred approach and care deeply about the quality of care people receive. I love working with people and aim to achieve the best possible outcome for the people I care for.

Picture of Jo Greenhough | Deputy Manager

Jo Greenhough | Deputy Manager

Hi, my name is Jo and I have been the Deputy manager at Ghyll Royd since joining the team in August 2022. Although it only seems to be a short time, it feels like I’ve been here a lifetime, and that’s in a good way!

From me first walking through the door for my look around, it felt right to be here, and I haven’t looked back.

I have worked in the healthcare profession since 1996 and have had the pleasure to look after elderly residents in residential and nursing homes, and patients within Community district nursing. I have also worked for the NHS in the BRI on the Elderly wards.

Whilst at the BRI I gained experience on the surgical, Accident and Emergency, Orthopaedics and Respiratory Wards.
I love to learn new skills and pay forward what I have learnt.

My love for Elderly care grows day by day. What better feeling is there than giving someone your time, love, care, and compassion, and knowing you have made a difference.

Picture of Ian Latta  | Willow Community Manager

Ian Latta | Willow Community Manager

Hello, my name is Ian and I am one of the Community Managers here at Ghyll Royd Care Home.

I have worked here since 2015 and enjoy providing high-quality nursing care for our residents. I have a particular interest in palliative care, and introducing the Gold Standard Framework best-practice approaches to the Home.

The community I am responsible for is called ‘Willow’ and is on the ground floor of the building. I like to encourage team cooperation and good communication, and to create an atmosphere that feels welcoming for everybody.

Picture of Paulene Pogoda | Head Housekeeper

Paulene Pogoda | Head Housekeeper

Hi, my name is Pauline, I am the Head Housekeeper here at Ghyll Royd Care Home.

I first worked at Ghyll Royd in 2017 as an Activity Coordinator. Following a year’s leave in 2020, I returned as Head Housekeeper.

I love working in the resident's home, visiting them for a chat and a catch-up whenever I can.

I am proud to lead an excellent team of Housekeepers, who all take pride in their work, always ensuring the home looks its best and is comfortable for residents.

Picture of Luke Moorhouse | Head Chef

Luke Moorhouse | Head Chef

My name is Luke Moorhouse and I started work here at Ghyll Royd Care Home in 2009.

I hold a level 3 NVQ in professional cookery, as well as a level 2 qualification in cake decoration. Before Ghyll Royd I worked at Thomas Danby College, Farthings restaurant, and at Whitakers in Otley.

I am passionate about cooking good food, prepared fresh on the premises, and strive to maintain the highest of standards at all times. I want all our residents to have a positive dining experience, and I like to consult with my colleagues, residents, and visitors about how to continually improve and adapt our menus.

Picture of Dawn Goodings  |  Home Administrator

Dawn Goodings | Home Administrator

My name is Dawn Goodings and I joined the Ghyll Royd team in November 2021.

Before starting here I worked as a funeral facilitator for Heavenly Services, and prior to that I was a Home Administrator for Anchor for over 16 years.

I have always been interested in meeting people and helping them to the best of my ability. I hope to support my colleagues and the wider Spellman Care team in providing the very best person centred care to our residents.

Picture of Veronica Booc | Senior Care Assistant

Veronica Booc | Senior Care Assistant

I have been a Senior Carer at Ghyll Royd Care Home since February 2023 and enjoy meeting people and providing a high-quality standard of care for our residents. It feels like I have been here for a long time which is a great thought to have!

I graduated with a Bachelor of Science, since gaining further training, certificates and experience. I know deep in my heart that I want to show and give my time, love and care for our dear elderly and their families too. What makes you feel better than being kind and giving the unconditional love that they deserve day by day with respect and maintaining their dignity?

Picture of Ronel | Senior Care Assistant

Ronel | Senior Care Assistant

Picture of Dawn Mathers | Senior Care Assistant

Dawn Mathers | Senior Care Assistant

Hello, my name is Dawn Mathers I am a Senior Carer, mainly based on Beech Community.

I have worked here at Ghyll Royd for five years and have 32 years of care experience.

I have an NVQ2 and NVQ3 and attend regular training at Ghyll Royd.

I have very high standards of care and am proud of the individual person-centred approach which I provide for the ladies and gentlemen who I have been entrusted to care for who are living with dementia.

I give the highest quality of care with dignity and for the lovely residents and support their families too.

Picture of Sarah | Night Senior Care Assistant

Sarah | Night Senior Care Assistant

Hello, I am Sarah, I have been a Senior Carer at Ghyll Royd Care Home since December 2022.

I have been working as a carer for 3 years now and work very efficiently. I believe it is a privilege to be able to work in a large team of highly skilled experts and such a caring, friendly and compassionate team who never fail to put residents first. I am committed to delivering the high standard of care, bringing joy, comfort and honouring the dignity of residents within the home.

Picture of Amy Cafferky | Activity Coordinator

Amy Cafferky | Activity Coordinator

My name is Amy Cafferky and I’m an Activities Coordinator at
Ghyll Royd Care Home.

I started at Ghyll Royd as a Housekeeper, soon coming to realise that I loved spending time with the residents. When I was asked to join the Activities Team, I was over the moon!

I’m an outgoing and friendly person and love to spend time in people’s company, I aim to brighten someone’s day every time I come to work. I could not imagine myself doing anything else, I love my job and the people I spend my days with!

Picture of Kim Knaggs | Activity Coordinator

Kim Knaggs | Activity Coordinator

My name is Kim Knaggs and I'm an Activities Coordinator (Otherwise known as a 'pink lady').

My role is to help residents to access activities in groups or to take the activity to them individually.

I love to make a difference in someone's day, make them laugh, smile, enjoy themselves and try something new.

It's important to be there to listen to residents and their families too - I like to think I'm very approachable.

My love of dogs and dog rescue can combine with work when I bring in dogs for pet therapy.

Picture of Chloe Kay | Activity Coordinator

Chloe Kay | Activity Coordinator

My name is Chloe Kay and I am an activities coordinator here at Ghyll Royd.

I've worked as a carer for 8 years and I have always enjoyed spending time with the residents, and thrive from being around people, so I felt this role would be a perfect new venture for me

I love my job and always strive to help in giving the residents the best quality of life possible! Having fun whilst maintaining dignity and respect is always the priority.

Picture of Joy Bickerdike | Activity Coordinator

Joy Bickerdike | Activity Coordinator

Hi, my name is Joy Bickerdike and I am an Activities Co-ordinator here at Ghyll Royd Care Home. I have worked at Ghyll Royd since 2013.

Since working here I have gained experience in person centred care and am passionate about including our residents in group or individual activities. I aim to give our residents Lifestyle choices specific to them and their needs and abilities.

I am an outgoing and happy person and love meeting new and old residents alike.

Picture of Vicky Walker | Activity Driver

Vicky Walker | Activity Driver

Hello my name is Vicky. I joined the Spellman Care team in August 2023, following 9 years working as a Driver in Patient Transport, driving disabled school children to school and as a Taxi Driver. The best part has always been making my passengers smile and enjoy the ride!

Meet the Team

Picture of Caroline Cowland | Home Manager

Caroline Cowland | Home Manager

I started my career as a staff nurse for the NHS and went on to work in varied nursing roles from immunising children to elderly care. In recent years I moved into the care sector where I have worked as a nurse, clinical Deputy Manager and Home Manager. I am passionate about good quality care for our residents leading with care and compassion.

Before becoming Home Manager at Steeton Court, in my first six months at Spellman Care I worked across all four homes as Quality Assurance Officer to ensure we are compliant, safe, and providing quality care. I love meeting with the residents in our care and getting to know them as individuals and seeing what we can do to make their lives the best it can be.

In my spare time I love to hike and can be found up many of the famous peaks in the country! I have two young boys who also keep me busy and I like to go out for days with them.

Picture of Rachael Houldsworth | Senior Administrator

Rachael Houldsworth | Senior Administrator

Hello, my name is Rachael and I have been the senior Administrator at Steeton Court since we opened almost 31 years ago. I thoroughly enjoy my work here, working within a great team, supporting our lovely residents and getting to know families and friends. I am always available to offer help and support.

Picture of Craig McCarthy | Head Chef

Craig McCarthy | Head Chef

My name is Craig McCarthy. I'm the Head Chef here at Steeton Court Nursing Home. I studied at Cambridge College, achieving a Level 2 NVQ in Professional Cookery and a Level 3 NVQ in Management. I have over 13 years of experience in Care Home catering.

I love to see residents enjoying their meals, and am proud to improve their nutritional balance.

In my spare time, I love spending time with my 3 daughters and exploring the local countryside on my motorbike.

Picture of Sue Roberts | Dementia Lead Nurse

Sue Roberts | Dementia Lead Nurse

I have been Nursing for over 40 years and I am working as a Nurse at Steeton Court. My passion is working with the people that are living with Dementia. I am a Senior Staff Nurse and Dementia Lead and I am currently working with the team to improve the support and nursing care that people receive.

I love to develop myself and I am currently working towards a MSc in Dementia, I am also completing a Dementia Care Mapping Course, which as a team we will be using to enhance the care people receive. My aim for the home is to provide a personalised care package of support that is individualised for each person’s needs, by working with the person involved and their families. The home is working towards being a Centre of Excellence for Dementia Care and we are creating a Memory Lane Community which will involve changes to the environment as part of this.

Picture of Geraldine Price | Head Housekeeper

Geraldine Price | Head Housekeeper

My name is Geraldine and I am the Housekeeper at Steeton Court. I have worked here for 9 years and have loved every minute of it. To me, Steeton Court is home from home. My team treat the home as the residents own. We are visiting their home and it is not our workplace.

I am very proud of my team and they have worked so hard during the Pandemic to maintain high standards of infection control and hygiene to maintain the safety of our residents.

Picture of Donna Pinnock | Team Leader

Donna Pinnock | Team Leader

Hi, my name is Donna.

I have worked at Steeton Court for 7 years, most recently in the role of Team Leader. I am very passionate about my job and the things I have accomplished.

I worked in the private healthcare industry for 17 years before joining the Steeton Court team and loved every minute of it.

Within my role, I support the Nursing and Management Teams with medication and the daily running of our lovely communities!

In my spare time, I love to spend time with my family and friends.

Picture of Vicky Walker | Activity Driver

Vicky Walker | Activity Driver

Hello my name is Vicky. I joined the Spellman Care team in August 2023, following 9 years working as a Driver in Patient Transport, driving disabled school children to school and as a Taxi Driver. The best part has always been making my passengers smile and enjoy the ride!

Picture of Tony | Maintenance

Tony | Maintenance

Hello, I’m Tony.

I became the Maintenance Person at Steeton Court in June 2023. My previous work life is mainly in engineering, although I do have experience and knowledge of the tasks involved in my Maintenance role.

I enjoy my job, and it’s great how no two days are ever the same. I enjoy meeting our residents and their families, Steeton Court is just a lovely environment to work in.

Meet the Team

Picture of Lisa Noble | Registered Manager

Lisa Noble | Registered Manager

I joined the Springbank team as the Registered Manager in November 2021.
I come from a background of working in complex mental health and specialist care for those living with dementia. I am truly compassionate about striving for the best possible outcomes for our residents, becoming a central part in our community and continuously improving who we are and what we do.

Picture of April Howie | Deputy Manager

April Howie | Deputy Manager

I’ve been working at Springbank for the past 5 years, working in the Deputy Manager position for the past 2 years. I have recently gained my NVQ Level 5 in Leadership and Management in Health & Social Care.
My passion is getting to know our residents as individuals and continually looking at how we can improve how we work at Springbank in order to positively improve the lives of our residents, providing them with the care that they deserve.

Picture of Jenny Newiss | Senior Care Lead

Jenny Newiss | Senior Care Lead

Hi, my name is Jenny. I'm a Senior Care Lead here at Springbank Care Home.

I've worked at Springbank for 2 years, having not come from a care background. When I started I wasn't sure how I would find it, but I have found a rewarding career that I love.

I'm proud to have earned 2 promotions whilst at Springbank, and look forward to gaining further experience.

Picture of May Ang | Senior Carer

May Ang | Senior Carer

I have been a Senior Carer at Springbank Care Home since November 2022.

I have previously worked in corporate fields but wanted to go back to my roots, having graduated with a Bachelor of Science. Working in the healthcare industry has always been my passion.

Working at Springbank is amazing. I love taking care of our lovely residents and their families.

Picture of Maira Bustamante | Senior Carer

Maira Bustamante | Senior Carer

I have been working as a Senior Carer at Springbank since February 2023, with my top priority being to provide quality care and support to our residents.

I’m proud to be part of the Springbank Team, as we are one big happy family here!

Picture of Shareifah Bacol | Senior Carer

Shareifah Bacol | Senior Carer

Hi, My Name is Shareifah, I’m a Senior Carer here at Springbank.

Knowing our residents on a personal level makes this job fun and rewarding. I enjoy making our residents laugh, listening to them reminisce about their childhood and sharing my own story.

Picture of Jumarie Agbayani | Night Carer

Jumarie Agbayani | Night Carer

I have been working as a Night Senior Carer here at Springbank since August 2022. I found my dedication and passion in providing optimum care when I was exposed to a Hospital Setting.

I am a Registered Medical Laboratory Scientist and also have recently earned my units for the Teaching Profession.

I am committed to showing respect and empathy, especially to the elderly population, and to making our residents feel like Springbank is a home from home.

Picture of Micole Gonzales | Night Carer

Micole Gonzales | Night Carer

I love working at Springbank Care Home, and feel that I have found a fulfilling career. I love seeing residents with smiles on their faces, and earning their family's trust by providing high-quality, person-centred care.

Picture of Sarah White | Head Housekeeper

Sarah White | Head Housekeeper

Hello, my name is Sarah, I'm Head Housekeeper here at Springbank Care Home.

I joined the Springbank team as a domestic when the home opened in 2017, being promoted to Head Housekeeper in 2022.

Prior to working at Springbank, I worked at various local homes in housekeeping, with around 18 years experience.

I like the challenge of working in care, I like things to be done properly, and I like to present a welcoming and tidy home.

Picture of Eve Kelk | Head Chef

Eve Kelk | Head Chef

I’ve been at Springbank for the last 5 years, before previously working as a Pastry Chef. My specialities are cake decorating and pastry making, and I love making sweet treats for our residents!

Picture of Rachel Judson | Activity Coordinator

Rachel Judson | Activity Coordinator

Hello, my name is Rachel.

I have 20 years of care experience and previously owned my own business. I have returned to the care sector as an Activity Coordinator.

I hope to bring joy and fun to everyone. I have a passion for caring for all.

I'm creative, and am willing to go that extra mile to make all smile!

Picture of Lauren Smith | Activity Coordinator

Lauren Smith | Activity Coordinator

Hi, my name is Lauren. I joined the Springbank team in October 2023 after being a team leader in previous businesses and working as a care assistant for almost two years. I have a passion for supporting and caring for people and it makes me so fulfilled to see the residents smiling and laughing throughout my activities.

My favourite part of my role is taking the residents to different events and places, and bringing singers and entertainment to Springbank for everyone to enjoy.

Picture of Vicky Walker | Activity Driver

Vicky Walker | Activity Driver

Hello my name is Vicky. I joined the Spellman Care team in August 2023, following 9 years working as a Driver in Patient Transport, driving disabled school children to school and as a Taxi Driver. The best part has always been making my passengers smile and enjoy the ride!

Picture of Philip Hobson | Maintenance Person

Philip Hobson | Maintenance Person

Meet the Team

Picture of Steven Spellman  |  Director

Steven Spellman | Director

I have worked in Healthcare for many years and my responsibilities are to oversee the Governance and Development of our Care Homes. I work closely with the Managers to ensure we deliver the very best person-centred care in an environment that is modern, stylish, and welcoming.

I am privileged to work with a team that strives to uphold our values of kindness, dignity, and compassion, where our staff feel valued, and our residents’ needs are met to the highest standard.
I am always looking at new ways to improve our service and love being involved in constant upgrading and refurbishing of our Homes.

Picture of Steven Spellman  |  Director

Steven Spellman | Director

I have worked in Healthcare for many years and my responsibilities are to oversee the Governance and Development of our Care Homes. I work closely with the Managers to ensure we deliver the very best person-centred care in an environment that is modern, stylish, and welcoming.

I am privileged to work with a team that strives to uphold our values of kindness, dignity, and compassion, where our staff feel valued, and our residents’ needs are met to the highest standard.
I am always looking at new ways to improve our service and love being involved in constant upgrading and refurbishing of our Homes.

Outside of work, I like to stay active and spend time with my family, friends, and dogs! I love to travel (when possible) and my hobbies include golf, football and gardening.

Picture of Philippa Young  |  Operations Manager

Philippa Young | Operations Manager

I have worked across the group of homes since December 2019.

I am a qualified Mental Health Nurse having completed my Nursing Degree in Wales. I have a range of experience working initially in specialist mental health services, domiciliary care/supported living and specialist learning disability services before moving across to the aged care sector. I have experience in Home Management, Senior Operations Management and Quality and Compliance roles.

I am extremely passionate about good quality kind care and promoting positive wellbeing for residents and ensuring that we go the extra mile for people living in our care homes. I am also motivated to ensure that we have well supported, highly skilled and valued staff teams who can deliver excellence in our care homes.

I have experience of dementia both from a personal and professional perspective and am a qualified Dementia Care Mapper
In my spare time, I love spending family time together with my husband and children, we love going on days out when we can and enjoying a good coffee and cake together! I also have a keen interest in martial arts in particular Taekwondo.

Picture of Philippa Young  |  Operations Manager

Philippa Young | Operations Manager

I have worked across the group of homes since December 2019.

I am a qualified Mental Health Nurse having completed my Nursing Degree in Wales. I have a range of experience working initially in specialist mental health services, domiciliary care/supported living and specialist learning disability services before moving across to the aged care sector. I have experience in Home Management, Senior Operations Management and Quality and Compliance roles.

I am extremely passionate about good quality kind care and promoting positive wellbeing for residents and ensuring that we go the extra mile for people living in our care homes. I am also motivated to ensure that we have well supported, highly skilled and valued staff teams who can deliver excellence in our care homes.

I have experience of dementia both from a personal and professional perspective and am a qualified Dementia Care Mapper
In my spare time, I love spending family time together with my husband and children, we love going on days out when we can and enjoying a good coffee and cake together! I also have a keen interest in martial arts in particular Taekwondo.

Picture of Tracy Cousins  |  Group Recruitment & Retention Manager

Tracy Cousins | Group Recruitment & Retention Manager

I moved into the role of Group Recruitment and Retention Manager in 2021, having previously worked within one of the Homes, Ghyll Royd Nursing Home, for 20 years. This experience means I really understand the workings of the Home, and what values we expect of our employees.

I love working with each of the Homes to make sure we swiftly recruit new, high quality members of the team, and work hard to ensure that we retain our long standing members of the team.

Picture of Peter Chadwick | Marketing Manager

Peter Chadwick | Marketing Manager

I joined the Spellman Care team in December 2022, having completed my Level 3 Media course at Craven College.

Whilst at College, I worked for a local Primary Care Network, maintaining their Social Media platforms & marketing output, with my main focus on advertising the COVID-19 Vaccination Programme.

One of my responsibilities at Spellman Care is to work closely with the Activities Coordinators across all four homes, ensuring that relatives are updated on the activities that their loved ones have been participating in, whilst showcasing our teams' hard work.

Outside of work, I enjoy spending time with my family, walking our dog, and creating short films.

Picture of Tracy Cousins  |  Group Recruitment & Retention Manager

Tracy Cousins | Group Recruitment & Retention Manager

I moved into the role of Group Recruitment and Retention Manager in 2021, having previously worked within one of the Homes, Ghyll Royd Nursing Home, for 20 years. This experience means I really understand the workings of the Home, and what values we expect of our employees.

I love working with each of the Homes to make sure we swiftly recruit new, high quality members of the team, and work hard to ensure that we retain our long standing members of the team.

Picture of Peter Chadwick  |  Marketing Manager

Peter Chadwick | Marketing Manager

I joined the Spellman Care team in December 2022, having completed my Level 3 Media course at Craven College.

Whilst at College, I worked for a local Primary Care Network, maintaining their Social Media platforms & marketing output, with my main focus on advertising the COVID-19 Vaccination Programme.

One of my responsibilities at Spellman Care is to work closely with the Activities Coordinators across all four homes, ensuring that relatives are updated on the activities that their loved ones have been participating in, whilst showcasing our teams' hard work.

Outside of work, I enjoy spending time with my family, walking our dog, and creating short films.